Dairysmart terms and conditions

Acceptance of Terms

By accessing or using this website, you confirm that:

  • You are 18 years of age or older

  • You have read and agree to these Terms & Conditions and our Privacy Policy

If you do not agree, you must not use this website.

About DairySmart

This website is operated by DairySmart (“we”, “us”, “our”).
These Terms apply to all users of the website, including visitors, customers, and partners.

Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorised access to systems or data

  • Interfere with website functionality or security

We may suspend or terminate access at any time without notice.

No Professional or Veterinary Advice

All information, tools, diagnostics, reports, data outputs, and insights provided by DairySmart are supplied for informational and decision-support purposes only.

They:

  • Do not constitute veterinary, medical, regulatory, or professional advice

  • Must not replace qualified veterinary judgement

Final responsibility for animal health, treatment, and management decisions remains with the farmer, herd manager, and/or attending veterinarian.

No Guarantees

DairySmart makes no guarantees, express or implied, regarding:

  • Mastitis detection, prevention, reduction, or outcomes

  • Antibiotic use, reduction, or treatment effectiveness

  • Herd health performance or animal welfare outcomes

  • Financial, production, or compliance results

Outcomes depend on multiple factors beyond our control, including management practices, environment, animal health, and veterinary decisions.

Exclusion of Liability (Animal Health & Vet Decisions)

To the maximum extent permitted by law, DairySmart expressly excludes liability for any loss or damage arising from:

  • Mastitis outcomes or disease progression

  • Antibiotic selection, use, withholding periods, or compliance

  • Herd health management decisions

  • Veterinary treatment decisions

  • Reliance on diagnostics, test results, or system outputs

This applies whether claims arise in contract, negligence, statute, misrepresentation, or otherwise.

Limitation of Liability

Where liability cannot legally be excluded, it is limited to the minimum extent permitted by law.

We are not liable for:

  • Indirect or consequential loss

  • Loss of profits, production, animals, or data

  • Business interruption or reputational damage

Intellectual Property

All content on this website is owned by or licensed to DairySmart.
You may not reproduce or reuse content without written permission.

Governing Law

These Terms are governed by the laws of New Zealand, subject to mandatory consumer protections under EU or UK law where applicable.